Customer Service

Whether you are ready to make a purchase from Harvest Array or have a question, we are here to help. Feel free to make your purchase directly on our Harvest Array website or call us at 814-396-2151 and we will place the order for you.  Either way, you can be confident that your order will be placed accurately and securely. A member of our Customer Service team (which is made of real people, and never bots) will be right with you.

Many of our items in The Great Outdoors category contain Amish-made furniture, Amish wagons, wooden mailboxes with cedar roofs, lighthouses, rustic outdoor décor, and wishing wells that can be custom made for each of our customers.  Some of you might want to know the difference between caramel pecan apple butter and our Amish jellies and jams while others want more information about square baking pans.  Whatever your questions are, we are here for you and want you to call us.

Ordering Online

Our customers can purchase items directly through our secure website and feel secure knowing that we have taken all the security precautions for each of you. Harvest Array is PCI Compliant, so your payment and personal information are always safe. This is always maintained.  After your purchase is complete, you will receive an email confirmation.  You will also be emailed when the order is shipped and delivered.

Ordering by Phone

If you are more comfortable making your purchase by phone, we only gather the information that is needed for that purchase, and none of your payment information is kept by us.

Payment Methods

  • American Express
  • Apple Pay
  • Discover Card
  • Google Pay
  • Mastercard
  • PayPal
  • ShopPay
  • Venmo
  • Visa

Customer support and service seem to have disappeared over the last several years. How many times have you gone to one of the big box store retailers and not been able to find anyone to help you find a product or answer a question? The lack of customer support is the same with the mega-online providers. If you have questions, you either must use email or chat to get your answers. Picking up the phone is no longer an option. What has happened to actually talking to your customers and getting back to them promptly?

I remember going into a small office supply store in the 90s where, just in passing, I would ask about a product, and then, a day later, receive a call letting me know they found it for me. At Harvest Array, we are bringing back the type of store service where we talk to our customers and help them solve any problems they are having. We strive to make every part of your shopping experience simple, hassle-free, and enjoyable.

Our customer service team can be reached at:

  • Phone: (814) 396-2151
  • Email:
  • Fax: (814) 357-9290
  • Online chat from 8:00 am to 5:00 pm EST
  • All of our customer support personnel are proudly based in the USA. 
  • Mail
    • Harvest Array, Inc.
    • 15 Glenn Bridge Road, Unit F
    • Arden NC 28704